All of Parking Panda’s web-based tools will work in the latest versions of Chrome, Firefox, or Edge. They are hosted by Parking Panda and are provided to you as a service. While many devices are capable, some devices will perform better than others or may have restricted capabilities. For a full list of supported and recommended devices, contact us at firstname.lastname@example.org
If your existing equipment supports a 3rd party integration, we can work with it to provide a solution for you, and you will not need additional hardware. If the existing hardware does not support the functionality you are looking for (e.g. QR code scanning, remote gate vending), you may need to purchase additional hardware and/or licensing.
We’re always adding new features and functionality to our web services and applications and can accommodate most feature requests within a short timeline. We will work hard to close the gap between your requirements and what we currently support.
Yes, you have access to manage all set-up and configuration. We will assist you with the more complex configuration tasks and initial setup (e.g. customizing receipt templates, customizing dashboard reporting).
Everything that is processed or flows through our system is available for reporting in real-time. This includes comps and validations creation and redemption, reservation creation and redemption, point of sale transactions, and any other data flowing through our system.
We have existing integrations with 15+ PARCS equipment providers and are constantly adding new integrations. If your provider supports 3rd party integrations, we can integrate.
Every integration is unique. Most systems open up an API that allows us to push data into the system as well as pull usage data out of the system. When a reservation or transaction is processed, we push the data in real-time into the PARCS system. When a point of sale transaction is processed, we allow you to have a receipt printed with a QR code that will allow customers to scan into and out of a parking facility. Depending on the integration, we can also vend gates remotely in real time.
We have existing integrations with Amano, DataPark, SKIDATA, TIBA, Parkonect, and multiple other PARCS providers. We are constantly adding new integrations. We also support exporting data to 3rd party data centers for reporting purposes.
We are always adding new integrations to our platform. If your system can support an integration, we will work with you to set it up.
Security & Fraud Prevention
Yes. Credit card data is securely tokenized immediately following the credit card swipe and is always encrypted when being transferred to our server or the payment processor’s servers. Customer information is retained in an encrypted database in the cloud and is accessible only via secure login to our backend platform.
Non-payment related customer information is stored in an encrypted database in the cloud. It is accessible only via secure login to our backend platform.
Credit card data is tokenized on the device and securely communicated to our web server. The token is then sent to the appropriate payment processor and charged.
Yes. Parking Panda is PCI Compliant as a merchant. If you need to process transactions using your own merchant account, Parking Panda will be a PCI Compliant Service Provider within the next 6 months. Until then, Parking Panda must be the merchant of record and we will transfer money to you on a weekly basis.
Installation & Cost
Installation and set-up with Parking Panda’s services range from easy to complex depending on the scale and depth of your operation, but we will be there every step of the way to make it as simple as possible for you.
Parking Panda’s robust set of parking management tools work with 15+ PARCS equipment providers as well as TicketMaster and Fortress and are constantly adding new integrations.
What is the Affiliate Program?
As an affiliate of Parking Panda, we will provide you with content, including HTML code for your site, social media and email marketing, that will allow customers to find, reserve and purchase parking directly from your website.
Parking Panda is as a resource for parking information around your venue, acting as an amenity to your patrons while generating a new flow of income for your business.